During each project, change orders will come up. Delivering exactly what your client wants requires flexibility and accountability. Make sure your process sets you and your team up for success.Read More
Your initial plans for your build are in place and ready to go and your build is underway. Things seem to be going to plan, but then your client may decide they want a different floor, wall color, or hardware in their kitchen.Read More
Change orders. They’re inevitable. But the headaches that often follow aren’t.Read More
As a home builder, you’re used to change orders. When the goal is to give your clients the home of their dreams, changes are going to spring up throughout the process – it's human nature to change one's mind. That being said, it's still a challenge to properly execute changes on the fly. To ensure client satisfaction, direct your subcontractors in a timely manner, and to make sure you are paid...Read More
When it's your word versus your client's, no one wins.
99% of client conflicts in homebuilding or construction projects are a result of poor communication or a lack of documentation. This is where the right system and habits can make all the difference.
Here are 4 steps to improve communication with your clients, save time, and avoid sticky situations down the road.Read More
The biggest and most dynamic wildcard for every new project isn’t the location, or the budget, or the timeline. It’s the client.
A difficult client can make even the most basic project a struggle. Here's how project management software can save you from needy clients.Read More
- Can you access the current budget forecast for your project within the next 15 seconds?
- Can you confirm that your subcontractors are on schedule without a phone call or email?
- Can your information-hungry client get what they need without lighting up your phone?
- Can you relax when you get home?
If you answered "no" to any of these, it's either time to invest in project...Read More
"Ch@%ge Or%#rs!" Not a 4 letter word.They're inevitable: change orders are going to happen. But what’s not inevitable is the headache that follows. Set yourself up to save time and money, and boost your reputation as the builder who is easy to work with.
Here are six pro-tips from experts in the industry who have been managing change orders for decades.Read More
How many times have you had this conversation with a client:
“But we talked about wanting to _____ . I expected it was included!” or “That’s the not the right color! We told the designer we wanted to change it to ____ months ago!”It’s a no win situation, and it happens constantly in the home building and remodeling business. Good news: there's a sure-fire way to avoid 99% of these messy...Read More